City Heart Motel Warrnambool

Clean Cosy Comfortable This is the motto of the motel and it truly delivered 500% as promised! The outside looked pretty average but once you are in, it’s just mind blowing. Rob the new owner has done an amazing job refurbishing the motel and everything is just immaculate. Fabulous value for money, sooooo spotless, friendliest service and, it actually got so comfy we dropped plans to eat out and ordered delivery instead. Everything you need and more, is just here. A home away from home. Location is perfect as well, a stone’s throw from Maccas and a short walk to the main town and all other attractions. We’ll definitely be back staying here whenever we visit Warrnambool. Super highly recommended!

The owners worked really hard at making this a welcoming place to stay. They were responsive on the phone and via Booking.com. The sheets and pillow cases felt amazing - really lovely quality. Extra towels were provided which was good for the beach or the hot springs. Location was excellent too, the main street just across the road. Everything you would expect from a 4 star establishment at a 3 star price.

What a fantastic place. Everything was very clean and lovely. The wifi was fast and efficient and easy to connect to. We'd booked a room, and I had emailed Rob that we were running a bit late because it was pouring rain, but looking forward to being warm and dry. When we arrived, Rob was super friendly and gave us a free upgrade to an apartment. He was very friendly and told us of points of interest in the area. The bed was VERY comfortable and the shower was wonderful. I couldn't speak more highly of the place.

That you have a manned and accessible Reception with friendly and helpful staff who make it easy and pleasant to check in. Your other staff and managers were also very friendly and attentive and made us feel welcome. The room and site was very clean, attractive and well maintained. The position of your Motel is excellent and we were able to easily access, on foot, a wide variety of shops, restaurants and interesting sites.

I had a truly wonderful stay at this motel! The room was spotless, beautifully decorated, and very comfortable, with all the amenities I needed. I especially appreciated the attention to detail in both the cleanliness and overall atmosphere. The location was perfect—conveniently close to everything I wanted to see and do, yet quiet enough for a peaceful night’s sleep. I highly recommend it to anyone looking for a comfortable and memorable stay with this price.